Terms & Conditions

Effective date: 01 January 2025

Welcome to Buyzoneterprises. These Terms & Conditions (“Terms”) govern your use of our website and services. By using our website or booking any repair or plan, you agree to these Terms.

1. About us

Buyzoneterprises operates the website at buyzoneterprises.co.uk. Address: 82 James Carter Road, Mildenhall, United Kingdom. For questions, email support@buyzoneenterprises.com.

2. Services

We provide home repair, maintenance and protection plan services (boiler, plumbing, electrical and appliances). All bookings are subject to availability. We will confirm appointment times and details by email.

3. Booking, payment & pricing

Prices shown on the site are in GBP and include VAT where indicated. If you purchase a plan or a repair that requires payment, you agree to our payment terms at checkout. We may use third-party payment processors. Refunds and cancellations are covered in our Refund & Cancellation Policy.

4. Liability

To the maximum extent permitted by law, Buyzoneterprises’ liability for direct loss arising from a faulty service is limited to the price paid for that service. We are not liable for indirect or consequential loss (including loss of profit, business interruption, or loss of data), except where required by law.

5. Your obligations

You agree to provide accurate contact and address information and to let our engineers access the property at the agreed time. You are responsible for any damage caused by failure to provide accurate information.

6. Intellectual property

All content on this website (text, logos, images) is owned or licensed by Buyzoneterprises. You may not reproduce content without our written permission.

7. Privacy

We collect and process personal information as described in our Privacy Policy.

8. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on our website with a revised effective date.

9. Governing law

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

Questions about these Terms: support@buyzoneenterprises.com